phoenix47 provides Professional Services Technical Support to a large number of Citrix customers. Click on an icon to download the latest CARES Datasheet for the Service offered…
24x7 Support Desk with access to Technical Resources on demand.
Proactive management of your Citrix environment 24x7 to SLA.
Seamless migration service for your Citrix solution to the cloud.
Onsite health checks with a report detailing recommendations.
Ensure the Architected solution meets the business requirements.
Expert Implementation service to agreed designs with warranties.
NetScaler assessment, analysis and migration service.
Citrix Virtualisation Service Transforming your on premise IT.
phoenix47 CARES! The following Citrix content can be downloaded on request (all that is required is an email validation). CARES is a Framework that phoenix47 uses to ensure our Professional Service and Managed/Support Service engagements are in-line with customer requirements. CARES stands for Challenge (what is/are the pin points), Accountability (who is responsible to redress them?), Root Cause (what is causing the challenges), End Game (what is a successful Outcome(s)?), Solution (the Solution(s) phoenix47 can provide).
CITRIX | SCENARIO | DOWNLOAD |
|---|---|---|
SUPPORT SERVICES | A Challenged Operations team with attrition, lacking the in-house skills to Manage, Remediate and Operate a large Citrix estate. | Download |
MANAGED SERVICES | Operational resource constraints impacting Quality of Service to the Business for the Citrix estate. | Download |
MIGRATIONS | Major challenges with planning and executing upgrades to legacy Citrix environments. A lack of in-house skills to perform the outcomes required. | Download |
HEALTHCHECKS | Little to no proactive Optimisation of the Citrix estate leading to unsustainable costs and increased management overheads. | Download |
IMPLEMENTATIONS | Internal implementation work encounters compatibility challenges and Service outages are experienced. The customer backs out of the Implementations and seeks support from phoenix47. | Download |
NETSCALER | A Cyber Attack incident followed by an impact to Quality of Service. Customer requiring deeper technical skills and optimisation of network traffic for Citrix applications and services. | Download |
DAAS/CLOUD | Customer experiencing major challenges with managing a complex infrastructure to deliver desktops and applications efficiently. | Download |
Please enter your name and email address to receive the Citrix Managed Service CARES datasheet
Contact us using the form below and our team will be in touch.
Please enter your name and email address to receive the Citrix Support Service CARES datasheet
Please enter your name and email address to receive the Citrix Managed Service CARES datasheet
Please enter your name and email address to receive the Citrix Migration CARES datasheet
Please enter your name and email address to receive the Citrix Healthcheck CARES datasheet
Please enter your name and email address to receive the Citrix Implementations CARES datasheet
Please enter your name and email address to receive the Citrix Netscaler CARES datasheet
Please enter your name and email address to receive the Citrix DAAS/Cloud CARES datasheet
